Veterinary Customer Service Representative / Veterinary Technician

Veterinary Customer Service Representative / Veterinary Technician
Prairie Ridge Animal Hospital – Wichita, KS

Now Hiring: Veterinary CSR / Veterinary Technician Hybrid Role

Are you an experienced Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician who enjoys both client communication and hands-on patient care? Prairie Ridge Animal Hospital in Wichita, KS is looking for a cross-trained Veterinary Customer Service Representative / Veterinary Technician to join our growing team!

This is a great opportunity for someone who enjoys variety in their day and wants to work both at the front desk and alongside the medical team in a supportive, fast-paced veterinary hospital environment.

At Prairie Ridge Animal Hospital, we are passionate about delivering compassionate, high-quality veterinary care while building strong relationships with our clients and community. Our team cares for dogs, cats, exotic pets, and small farm animals and is committed to creating a positive experience for both pets and people.

What We’re Looking For

We are seeking someone who:

• Has previous veterinary hospital experience
• Enjoys both customer service and technical patient care
• Thrives in a fast-paced, team-oriented environment
• Has strong communication and multitasking skills
• Is comfortable working both front desk and clinical shifts
• Brings a positive attitude and willingness to jump in where needed

Credentialed Veterinary Technicians (CVT, RVT, LVT) are encouraged to apply, but credentialing is not required.

Veterinary CSR Responsibilities

• Greeting clients and pets with professionalism and compassion
• Answering phones and scheduling appointments
• Checking clients in and out
• Managing medical records and invoices
• Providing client education and follow-up communication
• Supporting a positive client experience throughout each visit

Veterinary Technician / Assistant Responsibilities

• Assisting veterinarians during exams and treatments
• Patient restraint and low-stress handling
• Laboratory sample collection and diagnostics
• Assisting with surgery and dental procedures
• Administering medications and treatments
• Maintaining clean and organized treatment areas
• Supporting hospitalized and outpatient pets

Why Join Prairie Ridge Animal Hospital?

• Cross-trained position with variety and growth opportunities
• Supportive and collaborative team culture
• Opportunity to fully utilize your technical and client service skills
• Advanced medicine and progressive patient care
• Fear-free and compassionate handling techniques
• Fast-paced environment with strong teamwork and mentorship

Schedule & Compensation

• Full-time preferred; part-time applicants considered
• Compensation dependent on experience

Full-Time Benefits

• Health insurance benefits
• Free mental health benefit options
• 401(k) with company match
• Competitive PTO plan
• Employee pet discounts
• Continuing education opportunities
• Scrub allowance

If you are looking for a Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician role where you can continue growing your skills while making a difference for pets and their families, we’d love to hear from you!