Veterinary Receptionist Lead

Experienced Veterinary Receptionist (Growth Opportunity to Supervisor)

University Animal Hospital
$17–$20/hour (based on experience)

 Work-Life Balance

About Us

We are a well-established, fast-paced animal hospital committed to delivering exceptional patient care and outstanding client service. Our team culture is built on respect, efficiency, and support—creating an environment where both pets and people thrive.

Position Overview

We are seeking an experienced Veterinary Receptionist who is confident, detail-oriented, and thrives in a busy clinical environment. This is more than a front desk role—it’s an opportunity to grow into a leadership/supervisor position for the right candidate.

If you’re someone who takes initiative, supports your team, and enjoys creating a smooth client experience, we want to meet you.

Key Responsibilities

• Provide a welcoming, professional first impression for all clients and patients
• Manage high-volume calls, scheduling, and appointment flow efficiently
• Accurately check patients in/out and maintain medical records
• Process invoices, payments, and financial transactions
• Communicate effectively with DVMs and technicians to support workflow
• Maintain organization and cleanliness of the reception area
• Educate clients on services, products, and preventative care
• Handle sensitive and emotional situations with compassion and professionalism

Qualifications

• 1–2+ years of veterinary receptionist experience REQUIRED
• Strong knowledge of veterinary terminology and client communication
• Experience with PIMS systems (Avimark, Cornerstone, ezyVet, etc.) preferred
• Excellent multitasking, organizational, and problem-solving skills
• Leadership qualities or interest in growing into a supervisory role
• Positive attitude and strong team mentality

What We Offer

• $17–$20/hour (DOE)
• Consistent schedule for better work-life balance
• Health, dental, and vision insurance
• Paid time off & holidays
• Employee pet care discounts
• Career growth opportunity into a supervisory/lead position
• Supportive, team-oriented work environment

Schedule

• Full-time preferred (30–40 hours/week)
• Monday–Friday schedule
• Alternating weekends required 

Why This Role Stands Out

This is a unique opportunity for an experienced receptionist who wants more than just a front desk position. If you’re ready to step into leadership and grow your career in veterinary medicine, this role was built for you.

Apply Today jennifer.lukehart@stjohnsvet.com

Join a team that values your experience, supports your growth, and recognizes your impact every day.