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Compliance Coordinator

Location Remote
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Category
Support Center
Job ID
33747
Role Type
Full-time
Hospital
National Veterinary Associates
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Position: Compliance Coordinator
Location: Remote or On-site (serving operations across all 50 states and Canada)
Reports To: Sr. Manager of Compliance
Position Overview
The Compliance Coordinator provides essential administrative support to the Compliance team of a dynamic, multi-site veterinary services company. This role is responsible for managing and overseeing the Compliance ticketing system, ensuring that routine inquiries are answered promptly and that more complex matters are assigned to the appropriate specialists. The Compliance Coordinator will play a key role in maintaining the smooth operation of compliance processes across both U.S. and Canadian sites.
This position will contribute to the development and maintenance of a best-in-class compliance program, guided by the principles outlined in the Department of Justice (DOJ) sentencing guidelines. The Coordinator will help reinforce the company’s commitment to regulatory excellence, ethical conduct, and continuous improvement, striving to meet and exceed industry standards.
Key Responsibilities
• Monitor and manage the Compliance ticketing system, ensuring timely response and resolution of compliance-related queries.
• Answer routine compliance and policy questions and provide general information to staff and management.
• Assign complex compliance issues to relevant specialists or team members for further investigation and resolution.
• Support the Compliance team with varied administrative tasks, including document management, scheduling, and coordination of compliance-related projects.
• Assist in maintaining records and ensuring compliance with applicable regulatory requirements across all sites.
• Assist with the development, distribution, and tracking of compliance training materials for team members.
• Prepare presentations and reports using PowerPoint and other tools as needed.
• Help implement and support compliance initiatives that align with DOJ sentencing guidelines and best practices for risk mitigation and program effectiveness.
• Conduct periodic audits and reviews of compliance documentation to ensure accuracy and completeness.
• Help coordinate responses to regulatory inquiries and assist with the preparation of documentation for inspections or investigations.
• Maintain and update compliance policies, procedures, and manuals as directed.
• Participate in risk assessments and support corrective action processes as needed.
• Track and report metrics related to compliance activities to leadership.
• Support internal whistleblower and reporting systems, including confidential intake and follow-up.
Qualifications
• Strong communication and organizational skills.
• Ability to operate effectively in ambiguous, fast-evolving environments, with the flexibility to adapt priorities and processes as the team and organization matures.
• Proficiency in Microsoft Office Suite, especially PowerPoint.
• Experience or background in regulatory matters such as OSHA, DEA, and EPA is preferred.
• Demonstrated project management skills are a plus.
• Ability to work effectively in a fast-paced, multi-site environment.
• Detail-oriented and capable of handling varied administrative responsibilities.
Additional Information
Candidates with experience in veterinary services, healthcare, or regulated industries are encouraged to apply. This role offers the opportunity to contribute meaningfully to a culture of integrity and excellence across the organization.
Compensation
  • Non-Exempt
  • Hourly
  • Rate: $20.43 to 30.53 per hour or $42,500-63,500 annually
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
•We may also contact you via text message from an identified NVA representative for recruiting-related communication
•All job opportunities and applications are hosted on our official careers site: careers.nva.com
•There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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