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Job Details

Veterinary Client Service / Phone Operator

Location Signal Mountain, Tennessee
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Category
Support Staff
Job ID
36070
Role Type
Full-time
Hospital
Animal Hospital of Signal Mountain
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The Animal Hospital of Signal Mountain, a progressive 5-doctor practice, is looking for a customer-service-driven team member.  We are a very busy practice, serving medical, surgical, boarding, and grooming patients. 

Attention to detail, documentation, and one-on-one client interaction are a must.  Patient care and communication is our top priority.  Job description/expectations:

> Greet all clients and patients by name

> Check, confirm, and make appointments 

> Answer a 6-line phone in a timely and helpful manner 

> Accept payments, make appointments, and help clients with online software. 

> Must have good computer skills and be able to monitor several systems at once. 

> Be on time and available to work all shifts and Saturdays. 

This position is a full-time position working Mon to Fri, 7 am to 8 pm, and everyother saturaday 73am to 3 pm  

Benefits;

Health Insurance

Vision and Dental 

Life insurance, STD, LTD and critical illness 

401K and Match 

Vacation and Holiday pay 

Discounts on services for your Pet. 

This ad shows only a few of the skills and services our receptionist provides.  A self-starter, always willing to do your best, open to learning and educating clients . 

Pay is commensurate with knowledge and time in the veterinary industry, as well as being a great team member and employee.   $16    -   $19 an hour with bonus options and advancement. 

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada.  Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. 

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next 

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. 


At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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