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Job Details

Customer Service Representative

Location Olathe, Kansas
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Category
Support Staff
Job ID
32958
Role Type
Open to Full-Time or Part-Time
Hospital
Southside Pet Hospital
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We are looking for an exceptional Client Service candidate to join our team of dedicated and passionate people, who will excel at taking care of our clients and their beloved pets!

We are a fast-paced, long-established veterinary clinic looking for a candidate that excels in multi-tasking. You will work closely with the veterinarians and the veterinary technician team to assist with the care of our clients and their pets.

Our reception team responsibilities:

·Making appointments

·Checking clients in,

·Handling medical records,

·Answering telephone,

·Checking emails,

·Checking voicemails

·Checking AllyDVM

·Checking the CSR list,

·Enrolling new paw plans,

·Handling transactions,

·Nightly deposits

·All other duties assigned

Completing these tasks with a friendly and positive attitude daily is vital to this role! A teamwork attitude is a MUST. Attention to detail is a necessary attribute, and schedule flexibility is preferred. Veterinary Client Experience is a plus, but not required.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
•All job opportunities and applications are hosted on our official careers site: careers.nva.com
•There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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