Client Services Representative

Client Service Representative (Full-Time)
Murrieta Oaks Veterinary Hospital – Murrieta, CA

Murrieta Oaks Veterinary Hospital is seeking a warm, professional, and highly motivated Client Service Representative (CSR) to join our team! As the first point of contact for our clients and their pets, the CSR plays a key role in creating a welcoming environment while ensuring exceptional client care and smooth hospital operations.

Position Details

• Schedule: Full-time, 4 days per week (10-hour shifts)

• Saturday availability is required

• Competitive pay based on experience, with opportunities for growth within our hospital

Responsibilities

• Greet clients and patients with professionalism and compassion, ensuring a positive experience

• Answer phones, schedule appointments, and manage patient check-ins/check-outs

• Process payments, maintain accurate records, and manage client communications

• Provide information about hospital services, policies, and pet care as directed by the medical team

• Support a fast-paced environment by assisting both clients and team members with efficiency and attention to detail

Qualifications

• Prior experience in a veterinary, medical, or customer service setting preferred

• Strong communication and multitasking skills

• Compassionate, friendly, and client-focused attitude

• Proficiency with computers and scheduling systems

• Ability to remain calm and professional in a busy environment

Why Join Us?

At Murrieta Oaks Veterinary Hospital, we pride ourselves on providing outstanding medical care while building lasting relationships with our clients and their pets. We foster a collaborative and supportive team culture where every role is valued.

If you are enthusiastic about animals, thrive in a client-focused role, and are looking for a long-term opportunity with a supportive team, we’d love to meet you!