Veterinary Client Services Representative

Client Service Representative (CSR) – Veterinary Hospital

Do you love animals and people? Our busy 3 doctor General Practice veterinary hospital is looking for a confident, compassionate, and detail-oriented Client Service Representative (CSR) to become part of our team.

What you’ll do:

• Greet clients and their pets with warmth and professionalism
• Answer phones, schedule appointments, and manage records with accuracy
• Communicate clearly with clients about their pets’ needs, treatments, and follow-up care
• Support our veterinary team by coordinating client check-ins, payments, and documentation
• Keep our front desk organized and running smoothly

What we’re looking for:

• Minimum of 1 year experience in veterinary reception or CSR
• Ability to communicate with empathy and confidence
• Compassion and patience—especially during stressful and emotional situations for clients and their pets
• Ability to multitask and stay organized in a fast-paced environment
• Computer and office equipment proficiency

Why you’ll love working here:

• A caring, team-focused culture where your contributions matter
• Opportunities to learn and grow in the veterinary field
• Full time position - 3-4 days per week/9-10 hour days.

Compensation:

• $20.00-$23.00 per hour depending on experience
• Benefits package for full-time employees (30+ hours per week) including - health/dental/vision insurance, supplemental insurance, Paid Time Off, 6 paid holidays per year, pet care discounts, 401(k) matching, scrub allowance, and more!

We are a caring, team-focused culture where your contributions matter. Your growth and development is important to us. If you are a reliable team player, with a positive attitude and you enjoy helping people and their pets, we’d love to meet you!

👉 Apply today by sending your resume and a brief note about why you’d be a great fit for our team.