Veterinary Receptionist (CSR)

The Opportunity:

Come join our Team!

We are a well-established, full-service, 3-doctor, AAHA accredited hospital that is dedicated to provide our community with optimal veterinary care. Our practice promotes a welcoming environment where our team members feel like family.

Our hospital is fully furnished with 7 exam rooms, a large treatment suite, two dental wet tables, sterile surgical suite, and state of the art equipment including complete in-house laboratory, digital x-ray, digital intraoral x-ray, lift exam tables and more.

Responsibilities:

   Scheduling appointments, surgeries and future appointments

   Using electronic medical record to document client interaction and conversations

   Ability to work at a computer for the majority of shift (shift lengths vary)

   Communicate effectively with the technician staff and DVM staff on all items related to patient/clients

   Greet clients by phone and in person at the hospital

   Be able to sit or stand for extended periods of time

   Check clients in and complete appointments by checking out and closing invoices

   Making reminder calls

   Responding to messages through multiple hospital platforms

   Triage calls on a case by case basis for best scheduling in partnership with the medical team

   Complete routine daily operating tasks including opening and closing responsibilities (dependent on shift)

   Champion our wellness plans for well pets

   Communicate with local specialty practices and boarding facilities as necessary

Qualifications:

High School Graduate or Equivalent

               Veterinary reception experience and knowledge of AVImark is a plus

Knowledge of AVImark is a plus

Benefits:

     $17.00 - $21.00 hourly

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

Medical/Dental/Vision

Retirement - 401k + match

     Short/Long Term Disability

     Life Insurance

     Employee Pet Discount

     Provided Uniforms

     PTO

     Fair Work-Life Balance

For more information about our hospital, visit https://www.hillsborobeachanimal.com.