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Job Details

Veterinary Receptionist

Location Cornelius, North Carolina
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Category
Support Staff
Job ID
33232
Role Type
Full-time
Hospital
North Mecklenburg Animal Hospital
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North Mecklenburg Animal Hospital is looking for a Patient Care Coordinator (PCC.)

We are looking for someone who can provide excellent client experience. 

A PCC:

  • Greets clients, responds to questions; checks patients in/out, and handles payments.
  • Answers phone calls, which may involve screening for service needs, and scheduling appointments. Can manage a multi-line phone system.
  • Handles incoming and outgoing mail, e-mail, and texts with excellent communication skills. 
  • Monitors client waiting area to ensure cleanliness.
  • Documents and maintains client and patient information to keep records up to date.
  • Escalates complex matters to senior staff.
  • Is able to handle stressful situations calmly and effectively

We're looking for someone with great customer service skills & a warm personality. Vet experience is a plus, but not required. We are open Monday-Saturday for appointments. Sunday afternoon for boarding pick ups. Rotating weekend availability is required. 

Hospital hours are: 7am-8pm Monday-Friday // 8am-1pm Saturday // 12pm-4pm Sunday. 

Please attach your resume with your application. 

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
•All job opportunities and applications are hosted on our official careers site: careers.nva.com
•There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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