Customer Service Representative

Veterinary Customer Service Representative -- Join Our Busy & Fun Practice!

Do you thrive in a fast-paced environment? Do you love pets and people? If so, we'd love to meet you!

We are a busy, multi-veterinarian hospital with a culture built on teamwork, learning, and positivity. Our customer service representatives aren't just answering phones -- they are the heart of the practice, supporting our medical team and creating an exceptional experience for every client and patient who walks through our doors.

What You'll Do

• Greet clients and their pets with warmth and professionalism
• Manage a high volume of phone calls, emails, and online requests with efficiency
• Schedule appointments and coordinate patient flow for a busy practice
• Assist clients with check-ins, check-outs and payments
• Educate clients on hospital services, preventative care, and resources
• Collaborate with doctors, technicians, and assistants to keep the day running smoothly
• Be part of a team that values continous learning and mutual support

What We're Looking For

• A positive attitude, and love for both pets and people
• Excellent communication and multitasking skills
• Comfortable in a fast-paced, ever-changing environment
• A team player who enjoys helping others succeed
• Previous veterinary or customer service experience a plus (but we're excited to train the right person)

Why You'll Love Working With Us

• A supportive, upbeat team that works hard and has fun
• Opportunities to grow your skills and career in veterinary medicine
• A culture that celbrates learning and collaboration
• The chance to make a real difference in the lives of pets and their families every day

If you're ready to bring your energy, positivity and love of animals to a team that will cheer you on and challenge you to grow, we'd love to hear from you.

Apply today and help us continue to raise the standard of client and patient care in our community!

• Compensation
• Base hourly rate of $18 - $22 
• Eligible for periodic bonus
• Benefits
• Medical, Vision, Dental insurance
• 401(k)
• Health Savings Account
• Paid time off
• Employee discounts
• Allowances