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Job Details

Client Care Coordinator

Category
Support Staff
Job ID
27522
Hospital
Augusta Valley Animal Hospital
Location
Staunton, Virginia

Do you have a passion for pets? Are you looking for a great company to work and grow all while being within a beautiful setting?

Augusta Valley Animal Hospital is a state-of-the-art facility. The building consists of 15,500 square foot complex that includes a boarding facility to house 55 dogs and cats.

For more information, please visit our website www.augustavalleyanimal.com 

Responsibilities:

  • Greet clients and their pets with warmth and enthusiasm.
  • Manage incoming calls, emails, and messages, providing responsive service and support.
  • Schedule appointments, handle billing inquiries, and process payments.
  • Maintain the cleanliness and organization of the reception area.
  • Provide information on hospital services, policies, and procedures.
  • Collect and manage patient records with confidentiality and attention to detail.

Qualifications:

  • Experience in customer service or client care, preferably in a veterinary or medical office setting.
  • Strong communication and interpersonal skills, with an ability to make clients feel welcome and at ease.
  • Proficiency in using computers and standard office software.
  • Exceptional organizational skills and the ability to multitask effectively.
  • A compassionate nature and a genuine love for animals.

What We Offer:

  • A competitive salary with benefits, including health insurance and employee discounts.
  • A friendly and supportive team environment.
  • Opportunities for professional growth and development.
  • A fulfilling role making a difference in the lives of pets and their owners.

Only those candidates selected for interviews will be contacted by phone and/or email.

Explore the job location and see where you'll be working.

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