Veterinary Assistant/Receptionist
- Category
- Support Staff
- Job ID
- 35954
- Role Type
- Part-time
- Hospital
- Ladysmith Veterinary Hospital
Part-Time Veterinary Receptionist / Veterinary Assistant Floater
Are you someone who enjoys working with people and animals, loves learning new things, and thrives in a team-oriented environment? Ladysmith Veterinary Hospital is looking for a dependable, enthusiastic, and flexible Part-Time Veterinary Receptionist / Veterinary Assistant Floater to join our close-knit team!
We are a small, one-doctor, community-driven veterinary practice that takes pride in building relationships with our clients, caring for their pets, and creating a supportive environment for our team. We are looking for someone who is willing to wear multiple hats and enjoys the variety of working in both our reception area and treatment room.
This is a wonderful opportunity for someone new to veterinary medicine who is eager to learn, someone looking to gain experience in the field, or someone who values a fulfilling career with a healthy work-life balance.
Our Schedule
- Monday – Thursday
- 8:00 AM – 6:00 PM
- Part-time hours with scheduling flexibility based on practice needs.
- No regular Friday, Saturday, or Sunday hours.
Reception Responsibilities
- Welcome clients and their pets with a friendly, professional attitude.
- Answer incoming phone calls, assist with client questions, and schedule appointments.
- Check clients in and out for appointments.
- Maintain accurate client and patient records in our practice management software.
- Process payments and assist with invoicing.
- Communicate appointment reminders and follow-up information.
- Assist with prescription refill requests and client communications.
- Maintain a clean, organized, and welcoming reception area.
- Help keep the daily schedule running smoothly and communicate with the medical team.
Veterinary Assistant Responsibilities
- Assist the veterinarian and veterinary team during appointments and procedures.
- Help safely and compassionately handle and restrain dogs and cats.
- Prepare exam rooms and treatment areas for appointments.
- Obtain and record patient weights and basic vital information.
- Assist with collecting samples and performing in-house diagnostic testing as trained.
- Help with animal care, including feeding, cleaning, and patient monitoring.
- Clean, disinfect, and maintain exam rooms, treatment areas, and equipment.
- Assist with stocking supplies and maintaining an organized treatment area.
- Provide compassionate care and comfort to our patients throughout their visit.
What We Are Looking For
- A positive attitude and willingness to learn.
- Someone dependable, adaptable, and comfortable with changing priorities.
- A team player who understands that helping one another is essential in a small practice.
- Strong communication and customer service skills.
- Comfort working with both people and animals.
- Someone who can stay organized and maintain a calm, friendly demeanor in a busy environment.
- A genuine interest in veterinary medicine and providing excellent patient care.
Veterinary experience is a plus, but not required! We are happy to consider someone new to the field who has the right attitude, work ethic, and eagerness to learn.
Why Join Ladysmith Veterinary Hospital?
- Be part of a small, close-knit team where everyone matters.
- Work in a community-focused practice where relationships are important.
- Enjoy a flexible schedule that allows for a great work-life balance.
- Gain hands-on experience and opportunities to learn multiple aspects of veterinary medicine.
- Work alongside a team that values communication, flexibility, and supporting one another.
- Have the opportunity to grow with our practice as we look ahead to changes and new opportunities in 2027.
Room to Grow: While this position is initially part-time, there is potential for the role to transition into a full-time opportunity as the practice grows and needs evolve.
The Bottom Line
We aren't necessarily looking for someone who knows everything. We are looking for someone who is excited to learn, willing to jump in wherever needed, enjoys being part of a team, and wants to make a difference in the lives of pets and the people who love them.
If you are looking for a welcoming place to learn, contribute, and grow while maintaining balance outside of work, we would love to meet you!
Come grow with us at Ladysmith Veterinary Hospital!
National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.
Purpose: Give pets and the people who love them more quality years together
Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.
Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next
One NVA: Bringing General Practice & Ethos Together
NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

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