Risk Management and Insurance Specialist

About Us:

National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we are excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.

Job Summary:

The Risk Management and Insurance Specialist promotes a safe and healthy work environment for our People by supporting the overall Risk Management program. Reporting to the Director Insurance and Risk Management, the incumbent is responsible for requesting and updating insurance certificates, invoicing, and billing reconciliation, issuing releases of liability, communication with stakeholders, including employees, managers, insurance carriers, medical staff, and legal partners. S/he is the first point of contact related to Risk Management questions from the various divisions and support center staff. 

Responsibilities

• Primary support for the Patient Safety Event (PSE) and Standard of Care (SOC) program.
• Create and manage distribution of reports, dashboards, and email alerts within the Origami RMIS system.
• Maintain and update the Risk Management intranet page.
• Monitor group inboxes and respond to requests.

Qualifications and Experience:

• Associate’s degree or equivalent work experience
• At least 2 years' professional office experience, ideally within a multi-unit retail or healthcare support organization.
• Related health care certification, a plus.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint
• Ability to form effective working relationships across levels within the organization.
• Ability to work both independently and within a team environment.
• Compensation: