The Role

NVA is considering energetic and passionate applicants for a hands-on Hospital Director (HD) to help continue to drive profitable future growth and organizational development at one of our Carson Valley hospitals.

The ideal candidate is a dynamic business leader with a proven track record, thrives in a fast-paced entrepreneurial environment, lives for developing and leading team members and organizations has above average EQ, and is dually passionate about data-driven analysis and decision making, as well as the importance of the human-animal bond.

Leadership

• Directly oversees all operations and business activities and leads staff for all departments.
• Partners effectively with the Medical Director, who is responsible for the overall level of medicine and high-quality patient care.
• Demonstrates a strategic orientation by translating a vision into actionable plans and activities and by managing operations effectively to achieve objectives.
• Directs leadership team to facilitate the resolution of issues within the hospital.
• Consciously shapes a positive hospital culture based on trust and teamwork that caters to the needs of our clients and referring veterinarians.
• Passionate about providing resources, support, and supervision for the hospital staff.

Strategic Orientation

• Develops in-depth understanding of local market and relationships with referring general practice veterinarians to understand their needs.
• Identifies and executes short- and long-term plans for growth, including addition of new services, recruitment of doctors and other key team members, pricing strategy, space optimization, and acquisition of new equipment.

Financial Analysis & Planning

• Responsible for accounting and finance processes within the hospital, as well as creation of an annual operating budget built to achieve overall revenue growth and profitability.
• Leads hospital financial activities, including monthly review of financial statements and appropriate corrective action in response to variances and trends.
• Applies continuous improvement principles to existing financial and operating processes with constant communication and feedback loop with doctors and hospital staff.
• Owner of the P&L and responsible for meeting and exceeding expected financial results.

Business Operations

• Inspirational and motivational leader who will drive results across all elements of the business. Sets goals and evaluates progress toward goals.
• The HD will help each person on the team to develop a deep understanding of the mission, vision, and values and how individual work is aligned with business goals that contribute to and ultimately drive our success.
• Partners effectively with NVA and technology providers to support and enhance hospital activities and the experience of clients and referring veterinarians.
• Directs growth activities to support business objectives and plans. Provides thought leadership, coaching, and mentoring to elevate hospital leadership team—and the entire team—to increased performance and productivity levels.
• Understands lean principles and identifies and executes opportunities to improve processes and create efficiencies.
• Ability to support our market capital project strategy, which includes a renovation/expansion.

Requirements / Personal Attributes

• 5+ years of progressive operational management experience with a record of success, including experience managing a P&L.
• Bachelor's degree required, MBA preferred.
• Larger scale healthcare (veterinary or human) experience preferred, but not required.
• Multi-site leadership experience preferred, but not required.
• Learns quickly and can absorb new information rapidly.
• Self-motivated while also expert at motivating, coaching, and inspiring others.
• Ability to roll up your sleeves and get things done with enthusiastic participation.
• Proficient in Microsoft applications – Excel, Word, Powerpoint, and Outlook