Receptionist
- Category
- Support Staff
- Job ID
- 31142
- Role Type
- Full-time
- Hospital
- Prineville Veterinary Clinic
We are looking for a hardworking, driven, amazing person to join our team as a veterinary receptionist. We need this amazing person to show up every day ready to manage the front desk operations providing excellent customer service and ensuring a smooth experience for clients and their pets.
*This position is for 4 -10 hours shifts, and included alternating Saturday shifts.
·Client service: Greet clients and their pets, answer phone calls, and provide client education
·Appointment scheduling: Schedule appointments, reschedule appointments, and monitor client flow
·Patient intake: Check in and out clients and process payments
·Record management: Maintain accurate patient records, manage medical records, and reports
·Team leadership: Supervise and train reception staff, and set standards for client interactions
·Problem-solving: Address client concerns and complaints, and escalate issues to the appropriate staff member
·Cleaning: Ensure the reception area and front office are clean and organized
·Communication: Act as a liaison between clients and the veterinary team, and relay information to and from clients and doctors.
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