Customer Service Representative

Are you a people person? Do you love animals? Are you seeking a fulfilling job where you feel appreciated?

Join a Team Committed to Excellence in Animal Care

Stonecrest Animal Hospital is currently seeking a professional, compassionate, and client-focused Client Service Representative (CSR) to join our front desk team. This is an exciting opportunity to work with a team that has been dedicated to providing exceptional veterinary care for over 35 years.

As a CSR, you will be the first point of contact for our clients and play a key role in ensuring a positive experience for both clients and their pets. We are looking for a team member who is highly organized, detail-oriented, and committed to exceptional customer service.

Why Join Stonecrest Animal Hospital?

·Supportive, Team-Focused Culture – You’ll be part of a kind, welcoming group that values communication and teamwork.

·Flexible Scheduling – Enjoy a Monday through Friday schedule with occasional Saturdays. No nights or late shifts!

·Career Growth Opportunities – We support learning and advancement with plenty of professional development.

·Learning Environment – Work alongside experienced DVMs and credentialed technicians who love to teach and support one another.

·Competitive Compensation – Including regular performance-based bonuses.

Preferred Qualifications

·Minimum 1 year of front desk or customer service experience (veterinary or medical field preferred)

·Exceptional communication and interpersonal skills

·Strong organizational skills with the ability to multitask in a fast-paced environment

·Proficiency with Microsoft Office and Google Suite

·Familiarity with AviMark is a plus

·Previous experience in a veterinary setting is highly desirable

Compensation & Benefits

Pay Rate: $18.00 – $21.00 per hour, depending on experience
Employment Type: Full-Time

Benefits Include:

·401(k) with company match

·Comprehensive medical, dental, and vision insurance

·Paid time off and paid holidays

·Flexible Spending Account (FSA)

·Tuition reimbursement

·Employee Assistance Program (EAP)

·Pet care discounts and wellness plans

·Disability and life insurance

Work Schedule

·Day shift

·Monday through Friday