Due West Animal Hospital is a growing veterinary clinic committed to providing exceptional care to our animal patients and outstanding service to their owners. Our team is dedicated to promoting the health and well-being of pets through compassionate and comprehensive veterinary services. We pride ourselves on our commitment to excellence, professionalism, and creating a positive experience for our clients and their beloved pets.

Job Description: We are seeking a part-time versatile and enthusiastic individual to join our team as a Veterinary Assistant/Customer Service Representative Float. This unique position requires a dynamic individual who is comfortable working both in a clinical setting assisting veterinarians and in a front-desk role providing exceptional customer service to our clients.

Key Responsibilities:

• Assist veterinarians and other veterinary assistants with animal handling, restraint, and medical procedures.
• Perform routine laboratory procedures and diagnostic tests.
• Maintain cleanliness and organization of examination rooms, treatment areas, and surgical suite.
• Provide exceptional customer service by greeting clients, answering phones, scheduling appointments, and addressing client inquiries.
• Process payments and accurately maintain financial records.
• Educate clients on various topics including preventative care, medication administration, and general pet wellness.
• Handle client concerns and inquiries with professionalism and empathy.

Qualifications:

• Previous experience working in a veterinary clinic or animal care facility is preferred.
• Strong customer service skills with the ability to effectively communicate with clients and team members.
• Comfortable handling animals of various sizes and temperaments.
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Flexibility to float between clinical and front-desk duties as needed.

Benefits:

• Opportunities for career advancement and professional development.
• Health insurance benefits.
• Paid time off and holiday pay.
• Discounted veterinary services for employees' pets
• And many more.

How to Apply: If you are passionate about animal care and customer service and thrive in a dynamic team environment, we encourage you to apply!

Join our team and make a difference in the lives of pets and their owners today!