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Job Details

Veterinary Receptionist

Location Lewis Center, Ohio
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Category
Support Staff
Job ID
34179
Role Type
Part-time
Hospital
Animal Care Center of Polaris
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Animal Care Center of Polaris is seeking a friendly, organized, and customer-focused part-time receptionist to join our team. As the first point of contact for our clients and patients, you will play a key role in creating a welcoming experience while supporting the daily operations of our busy veterinary hospital. 

Responsibilities:

-Greet clients and pets in a professional and compassionate manner

-Answer multi-line phone calls and assist clients with questions, scheduling, and appointment requests

-Check patients in and our for appointments, surgeries, boarding, grooming and daycare services

-Process payments and maintain accurate financial records

-Manage incoming and outgoing mail, emails, and client communications

-Support veterinary team as needed

-Keep reception and waiting areas clean, organized and welcoming

-Escalate complex client concerns to appropriate team members

Qualifications:

-Minium of 6+ months of customer service

-Veterinary or animal experience preferred but not required

-Ability to multi-task in a fast-paced environment

-Comfortable handling phone calls, scheduling, and payment processing

Compensation: 

$16.00-$17.00

Part-time employees are not eligible for healthcare benefits and paid-time off are not available for part-time employees at this time. 

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
•We may also contact you via text message from an identified NVA representative for recruiting-related communication
•All job opportunities and applications are hosted on our official careers site: careers.nva.com
•There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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