Veterinary Receptionist

Veterinary Receptionist

Location: Gig Harbor, WA
Practice Name: Harbor Animal Hospital
Job Type: Full Time
Pay Range: $19-$22 per hour, DOE

About Us

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

Position Summary

We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.

Key Responsibilities

• Greet clients and patients warmly, in person and by phone

• Schedule appointments and manage the daily calendar

• Check clients in and out; process payments accurately

• Maintain client and patient records in the practice management system

• Handle multi-line phones, emails, and prescription requests

• Communicate effectively with veterinarians and technicians

• Maintain a clean, organized front desk and lobby area

• Provide compassionate support to clients during stressful or emotional situations

Qualifications

• High school diploma or equivalent required

• Previous receptionist or customer service experience preferred

• Veterinary or medical office experience a plus

• Strong communication and interpersonal skills

• Ability to multitask in a busy environment

• Basic computer skills and comfort learning new software

• Compassion for animals and their owners

What We Offer

• Competitive pay based on experience

• Employee pet care discounts

• Supportive team environment

• Opportunities for training and growth

• Health benefits, PTO, retirement plan