Veterinary Assistant/Receptionist

Veterinary Receptionist / Veterinary Assistant

Hospital:Paris Hill Cat Hospital

Location: 28 Robinson Rd, Suite 2, Clinton, NY 13323
Affiliated With:National Veterinary Associates
Pay Range: $16 – $21 per hour (based on skill level, experience, and relevant education)
Schedule: Part-Time or Full-Time (Saturday availability required)

Be the Heart of a Cat-Exclusive Practice

At Paris Hill Cat Hospital, we don’t just care for pets — we care for the people who love them. As a feline-focused hospital, we pride ourselves on providing compassionate, high-quality care in a calm, cat-centered environment.

We’re seeking a dependable, positive, and motivated team member who loves cats to join us in a hybrid Veterinary Receptionist / Veterinary Assistant role. This is a unique opportunity for someone who enjoys both client interaction and hands-on patient care — and who thrives in a collaborative, fast-paced setting.

If you love cats, value meaningful client relationships, and want to grow in veterinary medicine, we would love to meet you.

What You Will Do

Client Care & Front Desk Excellence

You are the first smile clients see and the reassuring voice they hear.

• Welcome clients and their pets warmly and professionally
• Answer phones, schedule appointments, and triage service needs
• Manage email and hospital communications
• Process payments for services, medications, and food
• Maintain accurate client and service records in hospital software
• Keep the reception area organized, clean, and inviting
• Create a consistently positive and compassionate client experience

Clinical & Patient Support

You are a key part of delivering exceptional feline medicine.

• Assist veterinarians and technicians during exams and procedures
• Safely and humanely restrain feline patients
• Obtain and record patient vital signs
• Prepare exam rooms and treatment areas
• Collect and properly label lab samples (blood, urine, feces)
• Administer medications and treatments under supervision
• Clean and disinfect exam rooms, kennels, and surgical spaces
• Educate pet parents on post-treatment care and medications
• Maintain accurate and thorough medical records

What We are Looking For

• Previous veterinary receptionist and/or assistant experience preferred (we are willing to train the right candidate)
• Knowledge of basic veterinary/medical terminology
• Strong computer proficiency
• Excellent communication and interpersonal skills
• Exceptional customer service mindset
• Ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail
• Compassion and patience when supporting stressed pet owners
• A friendly, positive, team-oriented attitude

Schedule

• Part-time or full-time opportunity
• Saturday availability required
• Hospital Hours:
• Monday–Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 4:00 PM
• Saturday: 8:00 AM – 1:00 PM

Enjoy the potential for a 4-day workweek for full-time team members.

Benefits for Full-Time Team Members

• Medical, Dental & Vision Insurance
• Supplemental Insurance Options
• 401(k) with Employer Match
• Health Savings Account (HSA)
• Paid Time Off
• Employee Discounts
• Supportive team culture focused on growth and development

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

•All job opportunities and applications are hosted on our official careers site: careers.nva.com

•There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.