Client Services Representative

🐾 Mt. Pleasant Veterinary Clinic Veterinary Receptionist – Join Our Caring Team! 🐾

Are you an animal lover with a passion for helping people too? We’re looking for a friendly, organized, and compassionate Veterinary Receptionist to be the welcoming face of our busy veterinary clinic.

About the Role:
As a key member of our team, you’ll be the first point of contact for our clients—both human and furry! You’ll handle phone calls, schedule appointments, manage client records, process payments, and support the veterinary team in providing top-quality care.

Key Responsibilities:

• Greet clients warmly and create a positive first impression

• Answer phones, respond to inquiries, and schedule appointments efficiently

• Maintain accurate patient records and handle billing transactions

• Communicate with veterinary staff to ensure smooth patient flow

• Provide compassionate support to clients during stressful situations

What We’re Looking For:

• Previous experience in a veterinary or medical reception role preferred (but not required)

• Excellent communication and multitasking skills

• A genuine love for animals and empathy for their owners

• Comfort with computer systems and scheduling software

• A positive attitude and ability to thrive in a team environment

Why Join Us:

• Supportive, animal-loving team

• Opportunities for training and growth

• A chance to make a real difference in the lives of pets and their people